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Key Account Manager

  • Utrecht, Utrecht, Netherlands
€4,500 - €6,000 per monthCustomer Success

Job description

Our people talk trash all day, every day.

That’s why we love them!

We think we have a good story to tell. And we know actions speak louder than words, so we put our money where our mouth is: we engage by example, practice what we preach, and apply all of our capabilities and resources to our shared purpose.

Orbisk employees do talk trash a lot. To be more precise, they discuss reducing food waste in the hospitality industry. We are a B-Corp certified pioneer in the sustainability sector, and are on a mission to revolutionize the world by reducing food waste through cutting-edge hardware technologies. Our footprint spans internationally, bringing both exciting opportunities and challenges as we scale. Orbisk isn't just about technology; we are a driver for sustainable change, contributing to a positive transformation around the globe. Our hardware already helped eliminate a whopping 430,000 kg of food waste, and we’re just getting started!

As Orbisk's first Key Accountmanager, you get to focus on the cool stuff. In fact, your influence will help mature our commercial team to further expand internationally. With a high level of autonomy, you get to share your vision and drive improvements as we scale. Establish a blueprint for scaling operations, focus on effective key account management within Orbisk and design & implement strategies for engaging and maintaining essential customer relationships. Your work does not only mean the world for Orbisk's commercial side of things: it means the world, well, to the world. By joining Orbisk, you're actively contributing to our collective ambition of reducing 25 million kilograms of food waste by the end of the upcoming year!

7 ingredients of the role 

1. Take ownership of key client accounts, focusing on global chains in the food, hospitality, and catering sectors.

2. Drive the successful implementation and utilization of our food waste reduction technology.

3. Collaborate with Customer Success Managers and Sales teams to ensure seamless client onboarding and ongoing support.

4. Develop and execute strategies for engaging and maintaining relationships with senior executives at client headquarters.

5. Act as a central point of contact for key accounts, leading discussions on waste reduction strategies.

6. Analyze and enhance the value contribution of the Customer Success team.

7. Travel when needed for face-to-face meetings with key clients.

Job requirements

What you bring to the chef's table

  • A minimum of 5 years of proven experience in a commercial role, preferably within the food or hospitality industry.
  • In-depth knowledge of operations within hotels, restaurants, and catering businesses.
  • Demonstrated skills in upselling and scaling.
  • Understanding of both environmental and financial impact of food waste, with the ability to communicate effectively with C-level stakeholders.
  • Experience in managing split responsibilities between new and existing business.
  • You're a "masterchef" when it comes to your English skills, both verbally and written.
  • Passion for sustainability and a keen interest in FoodTech innovations.

Why join Orbisk?

For a whole menu of reasons. Some lofty (reducing food waste also reduces our collective CO2 and H2O footprints), others more down-to-earth. After all, joining a scale-up that disrupts an entire industry is also plain fun. And a great conversation starter. Especially if that team is as driven and adventurous as ours. We also offer you:

  • €4.500 - 6.000 gross p/m (depending on knowledge and experience)

  • 32-40 hour work week in a hybrid office setting

  • To take a break to recharge, we encourage you to take 30 days of annual leave per year (based on full time)

  • To ensure you are taken care of later on, we have a pension contribution of 7%

  • Everyone has different needs when it comes to benefits. That’s why we offer you a YourCampus flexible spending budget of € 40 per month. This includes access to various health, wellness and lifestyle providers, for example, Classpass, Hellofresh, Swapfiets and more!

  • On top of this, all employees receive a free Headspace subscription

  • To support your learning and growth, we offer an annual personal education budget of €500. But we also organize additional team learning activities and if needed provide access to career coaches

  • An annual home office budget of €250 is offered, so you can create a nice work from home space, as well as a travel allowance for when you work from home

  • We make sure we regularly organize company activities to connect and have fun with your colleagues

Get to know us

We can’t wait to tell you more about our plans. Reach out by clicking on that apply button or contact Mak via email at